Account & Data Deletion
Our Data Autonomy Commitment
At Luna Labs, we believe you should always maintain full autonomy over your data. Whether you are using Vocab Trivia (Free) or Vocab Trivia Pro, you can permanently erase your player profile, cloud progress, and leaderboard standings at any time.
In compliance with Google Play's Account and Data Deletion Requirement, this page provides clear instructions on how to delete your account and associated data immediately within the application, as well as how to submit an out-of-app deletion request if you have already uninstalled the application.
Method 1: Instant In-App Deletion (Recommended)
The quickest way to erase all records is directly inside the app. This requires zero waiting and executes immediately on our backend:
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Open the App
Launch Vocab Trivia or Vocab Trivia Pro on your mobile device.
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Open Settings & Privacy
On the Home Screen, tap the Settings & Privacy icon (the shield/gear icon located in the upper navigation bar).
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Locate Data Management
Scroll down to the Data & Privacy Management section of the settings menu.
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Tap "Delete Cloud Data & Reset Progress"
Tap the red "Delete Cloud Data & Reset Progress" button.
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Confirm Deletion
Read the confirmation prompt and tap "Delete & Reset".
Permanent Action: Once confirmed, your previous anonymous authentication UID, cloud progress, streak history, and leaderboard scores are permanently purged and cannot be recovered. If you continue using the app after resetting, a fresh, unlinked anonymous session ID will be generated so you can start as a brand-new player with an empty profile.
Data Inventory: What Is Deleted vs. Retained
| Data Category | Specific Records & Storage Paths | Status After Deletion |
|---|---|---|
| Cloud Player Profile | Cloud document containing display name, aggregate XP, total mastered count, and streak records | Permanently Purged |
| Cloud Pack Progress | Per-pack cloud progress records containing mastered, redeemed, learning, and favorite word IDs | Permanently Purged |
| Global Leaderboard | Community global ranking entries and aggregate scores | Permanently Purged |
| Pack Leaderboards | Per-pack community ranking entries and high scores | Permanently Purged |
| Authentication Session | Firebase Anonymous Auth uid and refresh credentials |
Permanently Revoked |
| Local Quiz History | Device SQLite database (quiz scores, review queues, saved favorites) | Locally Cleared |
| Downloaded Word Packs (OTA) | Static vocabulary dictionaries, root definitions, and etymology text | Kept on Device* |
* Note on Downloaded Word Packs: Downloaded vocabulary packs contain generic educational definitions and etymologies. They contain no personal data or user history. Retaining them on device ensures that if you start a new game, you do not need to re-download substantial dictionary content over cellular data. If you wish to delete them as well, simply uninstall the app or clear app storage in your Android/iOS system settings.
Method 2: Out-of-App Deletion Request (Email)
If you have already uninstalled the application or cannot access your mobile device, you can request that Luna Labs manually delete any remote records associated with your installation.
How to Submit an Email Request
- Send an email to games@lunalabs.au.
- Set the subject line to:
Data Deletion Request - Vocab Trivia. - To protect players from unauthorized deletion of public leaderboard profiles, please include:
- Your Support ID (Preferred): Your anonymous Support ID (found at the bottom of the Settings & Privacy screen in the app).
- If you uninstalled the app without saving your Support ID: Provide your Player Display Nickname along with at least two non-public account details to verify ownership (such as your approximate date of last active session, device model, daily streak count, or specific vocabulary packs you were studying).
Processing Timeline:
Manual deletion requests are reviewed and fulfilled within 30 calendar days. We will send a confirmation email once your cloud records and leaderboard listings have been permanently deleted from Cloud Firestore.
Questions or Need Help?
If you have questions about your privacy rights or the deletion process, please contact our team directly at games@lunalabs.au.